Your prosperity as a supplier hinges in upon your ability to pave a clear path for achievement for your distributors. You provide your distributors with guidance and a framework for success. Below are three keys to success for your channels of distribution.
1) A strong online presence. With the majority of product searches now beginning on the internet, active online presence required. Provide your distributors with educational information, as well as product data for their website. A strong online reputation can be created with the help of the following:
A comprehensive search engine optimization (SEO) campaign
The inclusion of useful content on your distributors’ website
A well-designed website that is responsive and easy to navigate
2) Accessibility. Customer expectations for speed of service are higher than ever. If your distributors are only available for support on weekdays between the hours of 9:00 a.m. and 5:00 p.m., you will lose market traction. Even worse, prospective customers may immediately turn to one of your competitors, if they get the impression that your distributors are not accessible. Choosing distributors with 24/7 accessibility will foster higher levels of customer satisfaction and help your business thrive.
3) Robust product training. Your distributors need to be armed with tools that will help establish them as industry experts. Your distributors serve as the frontline responders to customer inquiries. Information provided to them assists them to win over new customers. Here are some ways to ensure that your distributors are well-trained on your products:
Use a learning management system (LMS) to enable distributors to train online at their own speed
Incorporate content quizzes into your training regimen to ensure trainees have absorbed content
Use a multi-media approach to ensure that participants are engaged in the training process
Revamp your training initiatives on an annual basis to ensure they are current
On a closing note, remember that consistency is key in promoting your brand through your distributors. If you focus on what it takes to make your distributor a successful business, you will have a strong relationship. We invite you to contact us to learn more about fostering success among your channels of distribution. We look forward to hearing from you!
Your channels of distribution create the main connection between the value proposition of your products and your customers. Hence, your distribution channels are integral to your business model and marketing position.
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When planning to form an alliance with another business, do your research. Become knowledgeable on all of the ways you can make your new alliance successful. However, you also want to be aware of the obstacles that destroy business alliances and make sure to avoid them.
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You have a great product or service to offer. You have a strong dedicated team supporting your business. You have clients and customers for whom you create value. As your business grows, Strategic Alliances with carefully selected, like-minded companies and individuals can be the gunpowder that ignites your business – taking it to new heights!
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Creating alliances between companies involved in the IoT, (Internet of Things), can be tricky at times, but a requirement for entry into this marketplace.
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In this post, we will look at three commonly overlooked elements that every strategic alliance needs. Continue reading →
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Walk into any Starbucks store in the country and become instantly greeted by the welcoming smells of freshly brewed coffee. You may also notice the happy customers going over business plans, reviewing homework, or simply surfing the Internet at their leisure. In general, the customer base of Starbucks is a happy group willing to fork over five dollars or more for their favorite coffee. However, there is always room for improvement. Continue reading →
Leveraging and employing business alliances are more commonplace than ever before. The antiquated idiom of, “The enemy of my enemy, is also my friend,” doesn’t seem to carry any weight, especially considering today’s digital world.
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